“Thank you for participating in the Management College Program. The event was a great success according to all of the measurements we collected, and your presentation, in particular, was a great contribution.” Rhonda Dybiec, Event Manager, IBM. Management College

‘My meeting with the Vice Chairman and his staff in Tokyo went very well. Better than I expected, actually. Our conversation, and the research you provided, helped make the trip a success, both during the official meetings and the “casual” dinners. Being able to select the proper gift, greet them in their language, and impart an understanding of their culture really impressed them. The training was also helpful in looking beyond the stereotypes. Traveling to a foreign country for the first time can be nerve-racking, let alone making a presentation to senior staff. Thanks again for providing a good foundation from which I could excel.’ Ken Wheatley MAPPS, Director, SEP Corporate Security U.S. & Latin America, Sony Electronics Inc.

“Your presentation on Switzerland, Canada, Hong Kong, Germany, and the United Kingdom was informative and insightful. In addition, it provided the managers with a better understanding of the various cultures within our organization.” Linda Denton – Gucci Timepieces

“I believe all of us enjoyed your class. The class was what I expected and I think a lot was learned by all.” Pam Larocca – Johnson & Johnson

“We are now of the opinion that establishing relationships is the most effective way to conduct business in the nineties. To achieve this goal, we must be as comfortable in the dining room as in the board room. Your presentation style was professional and most conducive to optimum retention through the use of slides, videos and, of course, workbooks to be used for later reference. You have created an awareness that good manners are simply smart business and that they ensure a positive win-win situation for everyone involved.” Danny Jackson, District Manager – United States Postal Service

“The seminar gave us cultural awareness and sensitivity and, more importantly, showed us how to apply this for maximum business benefit.” W-D 40 Company

“ Your seminar covered all the important aspects of communication both inside and outside the office. The IT people loved it! They will now feel more confident when meeting clients both inside and outside the office.” Carrie Zboyan, Pfizer

“I enjoyed attending your seminar on Professional Etiquette. In particular, I enjoyed your common sense approach. Rather than give us a bunch of wooden rules, you provided a practical guide for dealing with real people in real situations.” Robert J. Gilbert, Latham & Watkins, Attorneys at Law

“Marie’s practical experiences were especially interesting to hear. I felt the program was very well done.” Paul McMullen – Gen Probe

“Thank you Marie for a successful Program at the International Bankers Association’s Annual Convention in California. It simply was the best presentation IBAC has ever had. Fully informative with information ready to use on a daily basis.” Linda Cain, International Bankers Association

“Marie, you were superb! Your protocol luncheon was really a hit, and the good news did travel fast. Incidentally, the scenario I relayed to you from one South American guest’s statement that your presentation was the “editorial of the meeting” did, indeed, result in an editorial to be printed soon. I personally learned a great deal- and you exposed numerous past errors!” Jack D. Preston, DDS. President, International College of Prosthodontists

“I asked for unobtrusive excellence, and that’s what you gave. You worked long and hard and always delivered more than expected.” Bill Black, Chief of Protocol for the State of California, Diplomatic Corp Briefings