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A Member of the International Society of Protocol & Etiquette Professionals
MBJ PROTOCOL
Programs

  •   Corporate Protocol for the Business
            Professional

  •   Office and Customer Service Protocol

  •   Dining Diplomacy

  •   Cross-Cultural Contrasts and Comparisons

  •   Professional Protocol for International Business

  •   International Dining Diplomacy

  •   The Art of Hosting International
            Clients and Visitors

  •   Protocol for the Job Interview

  •   Etiquette for Teenagers

  • Articles & Interviews

    Television & Video
    KUSI Channel 9 News

    Professional Speakers

    Newspaper Articles
    San Diego Business Journal
    Union Tribune
    Palm Beach Daily News
    Reader

    California Women
    Speakeasy

    Magazine Articles

    Success "Old World Order"
    Dental Abstracts “Official Publication of the Pierre Fauchard Academy of Dentistry."
    Gift Basket Review “The Magazine of the Gift Basket Industry.”
    Professional Speaker “National Speakers Association.”

    Book Contributions
    A Woman’s Way to Incredible Success in Business
       -  Mary-Ellen Drummond
    Protocol for Profit - “ A Manager’s Guide to Competing Worldwide."
       -  Carl A Nelson
    The Business Card Book - “What your Business Card Reveals about you and how to fix it.”
        - Dr. Lynella Grant
    Business Options “Student’s Book” Oxford University, England - "American’s Performance is a Sorry Showstopper"
        - Adrian Wallwork

    COMMENTS FROM CLIENTS AND SEMINAR PARTICIPANTS


    “I was in Mexico on a business trip last week testing some of your suggestions on international etiquette. It was interesting to note eye contact, hand shakes, and the exchanging of business cards. I also received phone calls from several attendees who expressed numerous compliments regarding you and the topic of your speech. Your presentation certainly made me aware of the little things that make a big difference!” Katherine S. Kruis, Baker & McKenzie, Attorneys at Law

    “The feedback I have received from our offices is a unanimous ‘thumbs Up.’ Everyone enjoyed the presentation and the consensus was that the topic was appropriate for everyone in attendance.” Slabaugh, Haflinger & Kuehn, Certified Public Accountants

    “All the students, without exception, who attended either the classroom session or the mixer, had only extremely positive things to say about the series/event. I know a number of the students have commented that they are ‘thinking about this stuff all the time now,’ and have gone the next step to pass the knowledge on to their classmates! Rebecca Rauber, Thomas Jefferson School of Law

    “I can’t thank you enough for the beautiful job you did on our special etiquette event for UCSD graduate students. You were gracious, not only in your presentation but also in your coordinating efforts. You truly embody what you teach. Thank you also for bringing your own visual affects, and for providing the well written publicity pieces and the useful workbook.” Marcy Swain, University of California, San Diego

    “I would like to extend my thanks to you for your presentation to the participants in the Management For International Executives Program. The program was extremely successful a fact which was due in no small part to the quality of the instruction and the expertise and professionalism that you brought to the program. Christopher M. Johnson, Director, International Professional Programs, University of California, Riverside

    “On behalf of the John Ahlers Center for International Business, I would like to specially thank you for your participation at our Ahlers Center International Business Breakfast Series. ‘Cultural Protocol.’ Your presentation and insightful comments are greatly appreciated.” Dr. Gregory M. Gazda, University of San Diego

    “The knowledge and expertise you have in your field as well as your personality as a kind and giving individual are really communicated in your presentations. It is always a pleasure to listen and learn from you.” Pamela R. Campbell – World Trade Center Association, San Diego

    “Your executive Seminar on Business and Social Etiquette really helped our management staff become more conscious of the importance of effective communications skills and business etiquette. Your presentation and obvious expertise in this arena facilitated learning and made it enjoyable too. I know that by applying what I had learned in your seminar, I have reestablished former clients and more effectively worked with new ones. Others on my staff have shared similar success stories.” Kathy Lysaught, Senior Vice President, Blue Book Publishers, Inc

    “The feedback I received concerning your talk was very positive, so much so that many of the people there were probably in awe of your expertise and outstanding credentials.” Jim Whiting, Inland Empire International Business Association

    “I found your course to be both informative and entertaining, and I am sure I will put into practice many of the skills you taught when I host my company’s international visitors. On the day following the seminar, I was fortunate to have our distributor from India arrive for training. Many lessons learned the previous night did in fact prove useful, such as the dining tips as well as ensuring the hotel was adequately prepared for arrival.” Sarah E. Skeels, International Sales Administrator, BTX Electronic Genetics

    “Most useful to me was the discussion on introductions and the difference between introductions in business versus social situations. I recommend your seminar to anyone who wants that extra edge in business.” A.J. Frank, CFP, AFJ Financial Services

    “Thank you very much for speaking to us about international and office protocol. It was very informative and interesting. I heard really great feedback from members about how helpful it was. It was especially informative to the members that are seeking registration in Mexico where they are forging new paths.” Carmen Fink, San Diego Associate Member Forum, American Society of Civil Engineers

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