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A Member of the International Society of Protocol & Etiquette Professionals
MBJ PROTOCOL
Programs

  •   Corporate Protocol for the Business
            Professional

  •   Office and Customer Service Protocol

  •   Dining Diplomacy

  •   Cross-Cultural Contrasts and Comparisons

  •   Professional Protocol for International Business

  •   International Dining Diplomacy

  •   The Art of Hosting International
            Clients and Visitors

  •   Protocol for the Job Interview

  •   Etiquette for Teenagers

  • Articles & Interviews

    Television & Video
    KUSI Channel 9 News

    Professional Speakers

    Newspaper Articles
    San Diego Business Journal
    Union Tribune
    Palm Beach Daily News
    Reader

    California Women
    Speakeasy

    Magazine Articles

    Success "Old World Order"
    Dental Abstracts “Official Publication of the Pierre Fauchard Academy of Dentistry."
    Gift Basket Review “The Magazine of the Gift Basket Industry.”
    Professional Speaker “National Speakers Association.”

    Book Contributions
    A Woman’s Way to Incredible Success in Business
       -  Mary-Ellen Drummond
    Protocol for Profit - “ A Manager’s Guide to Competing Worldwide."
       -  Carl A Nelson
    The Business Card Book - “What your Business Card Reveals about you and how to fix it.”
        - Dr. Lynella Grant
    Business Options “Student’s Book” Oxford University, England - "American’s Performance is a Sorry Showstopper"
        - Adrian Wallwork


    CORPORATE PROTOCOL FOR THE BUSINESS PROFESSIONAL

    This program will give you the confidence to handle any business or social situation with finesse. You will put others at ease and reassure clients that they are dealing with professionals.



    Who should attend?

    Recently-hired employees
    Any employee who represents your company
    Employees who are being considered for promotion.

    Topics include, but are not limited to:

    • The power of the First Impression
    • Business and social introductions
    • Handshakes, greetings and titles
    • Business card presentation
    • Conversational skills
    • Presence, body language and gestures
    • Telephone etiquette
    • Effective business correspondence
    • Business travel
    • Dress
    • Social events / Receptions


    All our programs are customized
    to meet the needs of your company
    or organization. Participants receive
    a workbook to use during the presentation
    and later as a reference. To further enhance
    the learning experience, Videos, DVDs
    Articles and Case Studies are an integral
    part of our programs.

     
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