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A Member of the International Society of Protocol & Etiquette Professionals
MBJ PROTOCOL
The IPIC Programs Program Topics Test Your Protocol IQ Who Can Benefit? Training Format Results/
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Programs

  •   Corporate Protocol for the Business
            Professional

  •   Office and Customer Service Protocol

  •   Dining Diplomacy

  •   Cross-Cultural Contrasts and Comparisons

  •   Professional Protocol for International Business

  •   International Dining Diplomacy

  •   The Art of Hosting International
            Clients and Visitors

  •   Protocol for the Job Interview

  •   Etiquette for Teenagers

  • Articles & Interviews

    Television & Video
    KUSI Channel 9 News

    Professional Speakers

    Newspaper Articles
    San Diego Business Journal
    Union Tribune
    Palm Beach Daily News
    Reader

    California Women
    Speakeasy

    Magazine Articles

    Success "Old World Order"
    Dental Abstracts “Official Publication of the Pierre Fauchard Academy of Dentistry."
    Gift Basket Review “The Magazine of the Gift Basket Industry.”
    Professional Speaker “National Speakers Association.”

    Book Contributions
    A Woman’s Way to Incredible Success in Business
       -  Mary-Ellen Drummond
    Protocol for Profit - “ A Manager’s Guide to Competing Worldwide."
       -  Carl A Nelson
    The Business Card Book - “What your Business Card Reveals about you and how to fix it.”
        - Dr. Lynella Grant
    Business Options “Student’s Book” Oxford University, England - "American’s Performance is a Sorry Showstopper"
        - Adrian Wallwork


    PROFESSIONAL PROTOCOL FOR INTERNATIONAL BUSINESS

    Protocol knowledge allows you to make a strong first impression with your clients. It also gives you the competitive edge to successfully move on to the next level of negotiations.


    Who should attend?


    Entrepreneurs
    Business executives who meet with international clients
    Employees who are relocating

    Topics included, but are not limited to:

    • The importance of the initial meeting
    • The format of 3rd party introductions
    • International greetings
    • The business card exchange
    • Rank and titles
    • Converse like a diplomat
    • Learn to read non-verbal cues
    • Body language and gestures
    • Gift-giving rituals
    • Dress with cultural sensitivity
    • Follow-up


    All our programs are customized
    to meet the needs of your company
    or organization. Participants receive
    a workbook to use during the presentation
    and later as a reference. To further enhance
    the learning experience, Videos, DVDs
    Articles and Case Studies are an integral
    part of our programs.
     
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