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A Member of the International Society of Protocol & Etiquette Professionals
MBJ PROTOCOL
The IPIC Programs Program Topics Test Your Protocol IQ Who Can Benefit? Training Format Results/
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Programs

  •   Corporate Protocol for the Business
            Professional

  •   Office and Custormer Service Protocol

  •   Dining Diplomacy

  •   Cross-Cultural Contrasts and Comparisons

  •   Professional Protocol for International Business

  •   International Dining Diplomacy

  •   The Art of Hosting International
            Clients and Visitors

  •   Protocol for the Job Interview

  •   Etiquette for Teenagers

  • Articles & Interviews

    Television & Video
    KUSI Channel 9 News

    Professional Speakers

    Newspaper Articles
    San Diego Business Journal
    Union Tribune
    Palm Beach Daily News
    Reader

    California Women
    Speakeasy

    Magazine Articles

    Success "Old World Order"
    Dental Abstracts “Official Publication of the Pierre Fauchard Academy of Dentistry."
    Gift Basket Review “The Magazine of the Gift Basket Industry.”
    Professional Speaker “National Speakers Association.”

    Book Contributions
    A Woman’s Way to Incredible Success in Business
       -  Mary-Ellen Drummond
    Protocol for Profit - “ A Manager’s Guide to Competing Worldwide."
       -  Carl A Nelson
    The Business Card Book - “What your Business Card Reveals about you and how to fix it.”
        - Dr. Lynella Grant
    Business Options “Student’s Book” Oxford University, England - "American’s Performance is a Sorry Showstopper"
        - Adrian Wallwork


    THE ART OF HOSTING INTERNATIONAL
    CLIENTS AND VISITORS

    This program will take you through the
    fine art of hosting international guests,
    from the moment they step off the plane,
    to their departure. Generous hosting shows
    that you value the relationship, which
    leads to referrals and long-term business
    commitments.


    Who should attend?


    Entrepreneurs and executives who want to give their clients the Royal Treatment!


    Topics included, but not limited to:

    • Send a Pre-Departure Packet
    • Brief your team on cultural hot buttons
       to avoid
    • Make Hotel arrangements and brief the
       staff
    • Arrange for Limousine pick-up at the
       airport
    • Address security issues
    • Choose the best Restaurants and check
       for dietary restrictions
    • Orchestrate the formal dinner party
    • Arrange Receiving lines
    • Research rank for proper seating
       protocol
    • Prepare a Toast in their honor
    • Present and accept gifts graciously
    • Invite them to your home
    • See them off at the airport!


    All our programs are customized
    to meet the needs of your company
    or organization. Participants receive
    a workbook to use during the presentation
    and later as a reference. To further enhance
    the learning experience, Videos, DVDs
    Articles and Case Studies are an integral
    part of our programs.
     
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