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A Member of the International Society of Protocol & Etiquette Professionals
MBJ PROTOCOL
The IPIC Programs Program Topics Test Your Protocol IQ Who Can Benefit? Training Format Results/
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Programs

  •   Corporate Protocol for the Business
            Professional

  •   Office and Customer Service Protocol

  •   Dining Diplomacy

  •   Cross-Cultural Contrasts and Comparisons

  •   Professional Protocol for International Business

  •   International Dining Diplomacy

  •   The Art of Hosting International
            Clients and Visitors

  •   Protocol for the Job Interview

  •   Etiquette for Teenagers

  • Articles & Interviews

    Television & Video
    KUSI Channel 9 News

    Professional Speakers

    Newspaper Articles
    San Diego Business Journal
    Union Tribune
    Palm Beach Daily News
    Reader

    California Women
    Speakeasy

    Magazine Articles

    Success "Old World Order"
    Dental Abstracts “Official Publication of the Pierre Fauchard Academy of Dentistry."
    Gift Basket Review “The Magazine of the Gift Basket Industry.”
    Professional Speaker “National Speakers Association.”

    Book Contributions
    A Woman’s Way to Incredible Success in Business
       -  Mary-Ellen Drummond
    Protocol for Profit - “ A Manager’s Guide to Competing Worldwide."
       -  Carl A Nelson
    The Business Card Book - “What your Business Card Reveals about you and how to fix it.”
        - Dr. Lynella Grant
    Business Options “Student’s Book” Oxford University, England - "American’s Performance is a Sorry Showstopper"
        - Adrian Wallwork


    ETIQUETTE FOR TEENAGERS

    Busy schedules, car pools, work pressures! Who has time to sit down and have a three course dinner every evening? Today’s parents are overwhelmed with all the demands of life in the twenty-first century. Not to worry! In four to six hours, you will have the information and materials necessary to teach your teenagers all the etiquette skills they will need in their future endeavors. This program is customized for both teenagers and parents. Teenagers, who are initially reluctant, usually see the immediate benefits gained, when it comes time to interview for college, a summer job, or taking that special person out on a date!


    Topics covered


    THE BASICS

    • First impressions
    • Forms of address
    • The art of conversation
    • When the interviewer
       comes to greet you
    • Dressing for all occasions
    • Telephone skills
    • Theater/Movie Etiquette
    • Pet Etiquette
    • Gift giving
    • Introductions
    • Responding to introductions
    • Handshaking
    • Presence/Interviewing skills
    • How to handle questions
    • The difference between casual,
       informal and formal
    • Electronic communication
    • Doors/Elevators etiquette
    • Travel Etiquette
    • Thank-You Notes

    DINING ETIQUETTE

    • Restaurant manners
    • Using utensils correctly
    • Buffet etiquette
    • The formal dinner
    • American/Continental dining skills
    • Toasting
    • Houseguest manners
    • Overseas vacations
    • Casual place settings
    • Eating various foods
    • Body language at the table
    • Seating
    • Flatware familiarization
    • Party manners
    • When your friends visit
    • Dressing for the occasion


    All our programs are customized
    to meet the needs of our clients. Participants receive
    a workbook to use during the presentation
    and later as a reference. To further enhance
    the learning experience, Videos, DVDs
    Articles and Case Studies are an integral
    part of our programs.
     
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